Customer Testimonials
It was a pleasure buying my new Subaru Outback from Haris Caus at Lou Fusz Subaru. He was very knowledgeable and made my car buying experience easy. No high pressure sales. I felt he really wanted to help me make a good decision. Scott Christensen, the sales manager, was also very helpful. Overall, it was a great car buying experience. I highly recommend Lou Fusz Subaru
I took my Subaru Crosstek there yesterday because it's close to my job, I typically go the Subaru dealership in St. Peter's I had Matt who used to work at my dealer in St. Peters I was impressed he remembered me from helping me almost 2 years ago. He took care of my tire issue. I might have to switch my dealership to this location everyone was so much more helpful and friendly. Matt was awesome he should be AOM --for that location "Thank you Lou Fusz for making owning a car less stressful for me!
Matt at Lou Fusz Subaru Creve Coeur service was awesome! We’re from out of town and needed prompt service. Our car was diagnosed and serviced today despite it being a Saturday. We were updated regularly about the status of the car. We are grateful for such prompt, excellent service.
Brain, Tyler, and Paul are homies. Great service!
Had an extraordinary pleasant shopping experience for a used car. No high pressure sales and all questions and issues were more than satisfactory in handling.
GREAT shop that saved my Subaru! Matt Woodson was a TOTAL rockstar and negotiated an engine replacement under Carmax warranty for my 2014 WRX... If you need your Subaru fixed, go there and ask for Matt!
I really felt appreciated by the staff at Lou Fusz Subaru. Chuck Molloy went above and beyond
My husband and I’s first experience buying a new car could not have gone smoother at Lou Fusz Subaru. Ignacio was very helpful and get us set up with a brand new Forester much sooner than we anticipated. He was very knowledgeable about the products and always kept us updated and informed on your purchase. Thank you Lou Fusz and Ignacio!
We broke down while traveling, took us right in, got the car running. We felt they were there to serve and not take advantage of us. Would highly recommend.
Great service - Chuck was outstanding ! Fast and super service all around with pick-up at the airport for easy transaction! Would highly recommend !
Repairs done promptly
My car buying experience with Lou Fusz Subaru was Great! I was replacing a beloved vehicle after a rather serious accident, so it was already a stressful situation. The team at LFS was patient, understanding, and extremely helpful. Easiest car buying experience I’ve ever had.
Chuck Malloy (Sales Consultant) is very friendly. He listened to what I wanted. Once I ordered my car he sent me updates. When my car arrived he thoroughly went over my car with me and helped set up the fancy electronic stuff. Brian Vescovo (Business Manager) who was also super friendly, made the application process smooth. He explained the extra options that were available and answered any questions I had. I can say I love my New Subaru Outback and have enjoyed the car buying experience with the friendly staff at Lou Fouz on North Lindbergh Blvd.
Great experience with the dealership and staff. Ignacio made the new car buying process easy and knew all the answers to any questions we had!
Friendly staff willing to go the extra step to answer any questions you have. Show you. All the new features of your car.
Haris Caus was the best; making the experience flawless. I will definitely refer folks to him 100%!
Deon Greenlee did excellent work in welcoming us to the Lou Fusz Subaru location and getting us to the car we had done earlier research on. Deon really helped us with understanding the features of the car and questions we had with the buying process. We left with exactly the car we wanted at a great price.
I recently purchased my dream car from Lou Fusz Subaru. Chuck Molloy was outstanding as my salesman. He was there every step of the way and ensured that every question was answered and explained. I would highly recommend Chuck Molloy and the Lou Fusz Subaru team for all of you new car needs.
Chuck was abdolutely great. He was so thorough in his explaination and process. He gave me a great deal without me even having to negotiate. I was not planning on buying that car at all and weeks later we are so grateful we did. What an easy process! Stress free!
I just bought a 2023 Outback. Lou Fusz people are very patient, sincere, and provide professional service. Chunk is my agent, a lovely elderly gentleman who carefully introduced every detail of the new car. He even prepared snacks for the children. In the end, you feel not only have you bought a car you like, but also have a good mood.
They are very patient, sincere, and provide professional service. Chunk is my agent, a lovely elderly gentleman who carefully introduced every detail of the new car. He even prepared snacks for my child. In the end, you feel not only have you bought a car you like, but also have a good mood.
This is the second car I’ve bought from Chuck - no pressure, very knowledgeable. Great experience!!!
I was very impressed with my service experience yesterday. I have been to Subaru dealerships from New York to Texas and this was by far the quickest and easiest appointment I’ve had. I will definitely be coming back for future needs.
I had 24000 mile service on my 2022 Subaru Touring XT. It was a seamless service appointment. Very satisfied.
I recently trade-in my car for a used one and Ignacio Gomes who served me was excellent, dynamic, wery knowledge, always attend and courteous. I was happy with the way he treated me and the deal he got for me. Thank you Ignacio Gomez
We were very pleased with our experience buying our new Crosstrek. Our Sales Consultant, Haris Caus, was extremely helpful. Great job.
It was a pleasure working with Ignacio with my new car purchase. He is so detailed oriented and was patient in answering our questions. Thank you Ignacio and all the best on many other sales you do with your good attitude.
I visited many dealers lately looking for a car for my wife. Chuck was old school and very methodical which I really appreciated after feeling like many other places pressured you to buy now or they were ready to move on to the next customer. Instead of silly market adjustment fees I was offer under msrp without even asking. This sold me on the car and the deal. We are very happy with out Crosstrek. Lou Fusz Mazda across the street also stood out compared to the other dealers we went to as far as being fair.
Had a great experience with Lou Fusz Subaru! Was a pleasure working with Haris on confirming that my new Outback Wilderness was the perfect fit for me. Very knowledgeable and down to earth. Would definitely recommend!
Had a great experience with Lou Fusz Subaru! Was a pleasure working with Haris on confirming that my new Outback Wilderness was the perfect fit for me. Very knowledgeable and down to earth. Would definitely recommend!
I had a great experience with buying my outback at Lou fuzz. Even though they were really busy, Chris Johnson made the time and effort to make my buying experience superior. All the people I dealt with there were terrific !
We love our brand new 2023 Subaru Crosstrek!
Chuck Molloy took care of us. And we love our brand new 2023 Subaru Crosstrek!
Came in looking for a new manual Crosstrek, but worked with Haris Caus to get set up with a new 2023 Subaru Forester.
Wonderful experience. I knew what I wanted and they delivered at a fair price. Between the purchase and picking up the car, all went quickly and well. Thanks Tyker DeClue and Lou Fusz.
Came in looking for a 2023 Crosstrek Base Manual, but worked with Haris Caus to buy a new 2023 Forester Base that had just come in. Great guy to work with and went an extra mile to detail water spots in the engine compartment he noticed when he was handing over the keys.
Shelby Parker was great to work with.
What can I say.. my first Subaru and I am beyond thrilled! This car is so spacious and luxury. It has all the features I wanted and so much more!! Chuck was amazing to work with, his knowledge of this car is astonishing. I am so thankful he took the time to show me how to use it to it's full potential. Everyone I encountered at the dealership was so nice and helpful. I am one happy customer!! Lou Fusz Subaru is awesome!
Wonderful experience. I knew what I wanted and they delivered at a fair price. Between the purchas and picking up the car, all went quickly and well. Thanks Tyker DeClue and Lou Fusz.
Dan was great! Nice service and got my first car there
I had unpleasant service during my first visit. But, Dan took care of me very well since the second time 🙂
Brian the service manager was great at resolving our issue! Great experience with sales as well.
Great service. The staff was kind enough to provide a loaner vehicle even though my level of service did not qualify for one.
Received great help from Steve Neely. He answered all my questions and walked me through the order process. Everyone at the dealer was great to work with.
Have gone to Lou Fusz Subaru for two cars now, both cars have been wonderful as has the dealers. Deon Greenlee was very helpful in getting the best car and deal for me, will go back and recommend to others.
Awesome customer service from the time my vehicle was ordered until the day I picked it up! Chuck was on top of everything the entire time!
We love the Lou Fusz Subaru dealership. Our representative, Paul, went the extra mile to answer all our questions and make sure we got what we needed. He spent almost 4 hours with us and was kind and helpful the entire time. Would highly recommend and I know we will return to Subaru and Paul for any future needs.
We love the Lou Fusz Subaru dealership. Our representative, Paul, went the extra mile to answer all our questions and make sure we got what we needed. He spent almost 4 hours with us and was kind and helpful the entire time. Would highly recommend and I know we will return to Subaru and Paul for any future needs.
Haris made the buying process on my 2023 Subaru Impreza quick and easy from the beginning. Professional and friendly demeanor during my entire time at the dealership.
Haris made the buying process on my 2023 Subaru Impreza quick and easy from the beginning. Professional and friendly demeanor during my entire time at the dealership.
We had the best experience buying our car. Eric was very professional and friendly. It all went smoothly.
Chuck did a great job managing the transaction. Thoroughly explained process, leasing and vehicle's features. Third Outback that I have leased through Chuck at Fusz
This was a probably the best experience I have had at a dealership. I was calling around for an emissions test (which they don’t even make any money off of) and they gladly got me in the same day. I went over and they were super helpful and walked me over to the waiting area so I could work. It looked like they had fresh coffee and snacks and everyone was so nice and helpful. The completed the test right away and brought my truck out all washed . I don’t drive a Subaru but if I did I ...
Tyler helped us seamlessly purchase this vehicle online. It was hassle free and I would highly recommend this dealer!
Really easy to deal with and friendly Subaru Dealership. Dan Lippert was a great sales rep that made sure I was getting what I wanted. Def recommend.
Shelby Parker was great! Polite and knowledgeable service guys. They allowed me to bring my well behaved puppy in for socialization!
Excellent customer service. I always enjoy talking to the Shelby Parker. We have had 6 Subaru all purchased from Lou Fusz.
I had the best experience buying my new Subaru at Lou Fuze Sabaru from "Nacho". He was very kind, very patient and did great followup! I feel I'm in good hands with this dealership!
Chuck Molloy is a great down to Earth salesman. Loved chatting with him while working on our purchase of the used Volvo SUV we bought from Lou Fusz Subaru. We came in from out of town to purchase and the experience was great mostly due to Chuck and the others great Midwest hospitality.
Excellent customer service! Salesperson Dan Lippert is exceptional meeting the customer's needs! Great attention to detail and providing excellent customer service to the customer.
Excellent customer service! Salesperson Dan Lippert is exceptional meeting the customer's needs! Great attention to detail and providing excellent customer service to the customer.
Everyone at the dealership was friendly and helpful. I never felt pressured when just looking or when buying the car. I hate having to shop/buy a car but Chris Johnson made it relaxing and fun.
Best car buying experience I've ever had in my entire life! Haris Caus, my salesman, and his Fusz team are the best! I'd reccomend this dealership to anyone.
Buying my car from Lou Fusz Subaru was nothing short of incredible. My salesman Haris Caus was great! He made me feel so comfortable. We connected immediately. It was like talking to the best of friends. Both Haris and his Fusz team went above and beyond my wildest expectations. I can't imagine being any happier with my experience there.I would reccomend this dealership to anyone.
Chris is frickin ' awesome.
I bought a 2016 Forester here and they bent over backwards to help me. Chris was the best salesperson! I loved my transaction.
I want to totally recommend Lou Fusz Subaru to everyone looking to purchase a new or used car. I had the best experience and am very happy with the vehicle I purchased. When anyone is looking to purchase a vehicle, I suggest you ask for Paul Lucero as a salesman at Lou Fusz Subaru. He is very knowledgeable of Subaru vehicles and made sure I was comfortable with the car I was purchasing. He then took the time to explain everything about the car before I left the dealership. I feel this was the best service I have ever had ...
I just purchased a Subaru Forester from Lou Fusz Subaru in St. Louis, and I am so happy I chose Subaru as well as choosing Lou Fusz. I received the best service that I have ever received in my entire adult life when buying a car. Paul Lucero was incredibly knowledgeable about Subaru vehicles and helped me choose something that I was totally comfortable driving. He took the time to go over every aspect of the car ensuring that I understood everything before leaving the dealership. I will recommend Lou Fusz Subaru to everyone I know looking to buy a ...
I had the best car buying experience with Lou Fusz Subaru! Chris Johnson was the best! He explained everything to me about the whole buying experience! I will recommend him to everyone!
Lou Fusz Subaru was the easiest and best car purchasing experience. Chuck and the other staff were friendly and knowledgeable and made the experience that much better. Will be returning for our future purchases.
Mr. Randy Page is Santa Claus! I wanted a Subaru Crosstrek for Christmas, and he ensured my wish came true. This was my third time car buying and I truly look forward to more business w/Randy.
Mr. Randy Page is Santa Claus! I wanted a Subaru Crosstrek for Christmas, and he ensure my wish came true. This was my third time car buying, and I will do more business with Randy. Randy truly deserves to be recognized for his customer service because my wife was thought he was better than other local dealerships.
The staffs here are very friendly and welcoming. Ignacio Gomez was my salesman and he is awesome! He made the trading-in process easy to understand and hassle free. Brian Vescovo is also great in explaining the financial aspect and made the buying experience fast and uncomplicated. Overall, I highly recommend Lou Fusz!
Chuck was great to work with for my first car purchase. He was super knowledgeable about all the options and went above and beyond to make it possible for us to take it off the lot the day we came in.
The online process of scheduling service for my vehicle was quick and easy + the super-hospitable, courteous, and knowledgeable customer service provided on-site by Matt Woodson was outstanding.
First time at Lou Fusz Subaru. Great customer service, Shelby Parker was my service attendant and did a fantastic job engaging in small talk and making me feel welcome.
Courteous, timely, great customer service, convenient part availability, cost saving remanufactured part availability made the overall experience satisfactory. From the initial phone call to the dealership letting them know we were being towed and on our way through the post experience follow up from Shelby Parker, overall positive experience.
Paul Lucero was our salesman. My wife took our 2017 in to be worked on and decided to look into buying a new car. Well it would be awhile to get a new one had to be ordered so she didn’t want to wait so Paul was extremely helpful to her finding her the perfect used Subaru Forester. It’s got everything she wanted and then some. Paul was not pushy. He was very helpful and very nice and he went out of his way in the freezing cold to teach my wife everything about her new car. I sure ...
Five stars as always for Lou Fusz Subaru! From the time I made the appointment with Liz, until I got the call that my wife's car was done. Incredible service! A big shout out to Liz for her expert knowledge and outstanding customer service! And to Matt, our Service Advisor, outstanding customer service from him as well! These two rocked it as they always do! I would give Lou Fusz and the team their TEN stars if I could. Thanks again for always taking such great care of us!
I took my 2019 Subaru Forester to this dealer. It was having problems starting, requiring me to jump the battery three times in the last year. Shelby Parker discovered that the battery was defective and replaced it. He also ran a diagnostic on the computer to check for other problems. Shelby kept me informed throughout the process. When I got the Forester back it had also been washed.
Our salesperson, Dan, was straightforward and to the point. Great communication throughout the entire process.
I purchased my 2018 Subaru Forester from Lou Fusz Subaru St Louis in the fall of 2018. All of my routine service has been performed at the service department since then. I have always worked with Brian Eaton and Daniel Welby as service writers. They are courteous, efficient, and informative. My mileage is not typical for period of ownership and they have been excellent at adjusting the standard service schedule. They have both deferred some services as not yet needed and suggested others. The Fusz dealership along with Brian and Daniel have my respect. I will be seeing them in about six ...
Tyler Declue was very helpful. He guided me through the process of ordering the vehicle I wanted, and he kept me informed during the long wait for it.
Friendly and Professional. Shelby Parker helped me and I was surprised he knew my requirement before I ask. I have a great experience in here. Btw, the snack is good in the waiting room. :)))
On time. Professional. Price appropriate for work. Helped me with a semi emergent problem. Would use again . Shelby -customer relations and Matt in service just great!
Friendly, responsive, knowledgeable… from the moment I walked through the door until I left, I was welcomed.
Tyler Declue was very easy to work with and quick to make sure I was getting what I wanted.
Dan Lippert was my salesman and he was very knowledgeable and a pleasure to work with. I'm so grateful for all his help. Thank you Dan
I was impressed with Dan Lippert's work in the sales role. I came trying to figure out what type of car I wanted. He listed to what I was looking for and suggested I try a used car. I had no intention of buying it, and didn't, but it helped me narrow down to exactly what I was looking for much faster than I would have without his guidance. It was great to work with someone who could figure out how to help me make a good decision I'll be happy with for years to come.
Everyone was great. Dan was a pleasure to work with. He never made me feel pressured to buy and when I did decide 2 days later to buy he made sure I was well taken care of. He made the process of buying my new ‘22 wrx easy!