Customer Testimonials
Brian the service manager was great at resolving our issue! Great experience with sales as well.
Great service. The staff was kind enough to provide a loaner vehicle even though my level of service did not qualify for one.
Received great help from Steve Neely. He answered all my questions and walked me through the order process. Everyone at the dealer was great to work with.
Have gone to Lou Fusz Subaru for two cars now, both cars have been wonderful as has the dealers. Deon Greenlee was very helpful in getting the best car and deal for me, will go back and recommend to others.
Awesome customer service from the time my vehicle was ordered until the day I picked it up! Chuck was on top of everything the entire time!
We love the Lou Fusz Subaru dealership. Our representative, Paul, went the extra mile to answer all our questions and make sure we got what we needed. He spent almost 4 hours with us and was kind and helpful the entire time. Would highly recommend and I know we will return to Subaru and Paul for any future needs.
We love the Lou Fusz Subaru dealership. Our representative, Paul, went the extra mile to answer all our questions and make sure we got what we needed. He spent almost 4 hours with us and was kind and helpful the entire time. Would highly recommend and I know we will return to Subaru and Paul for any future needs.
Haris made the buying process on my 2023 Subaru Impreza quick and easy from the beginning. Professional and friendly demeanor during my entire time at the dealership.
Haris made the buying process on my 2023 Subaru Impreza quick and easy from the beginning. Professional and friendly demeanor during my entire time at the dealership.
We had the best experience buying our car. Eric was very professional and friendly. It all went smoothly.
Chuck did a great job managing the transaction. Thoroughly explained process, leasing and vehicle's features. Third Outback that I have leased through Chuck at Fusz
This was a probably the best experience I have had at a dealership. I was calling around for an emissions test (which they don’t even make any money off of) and they gladly got me in the same day. I went over and they were super helpful and walked me over to the waiting area so I could work. It looked like they had fresh coffee and snacks and everyone was so nice and helpful. The completed the test right away and brought my truck out all washed . I don’t drive a Subaru but if I did I ...
Tyler helped us seamlessly purchase this vehicle online. It was hassle free and I would highly recommend this dealer!
Really easy to deal with and friendly Subaru Dealership. Dan Lippert was a great sales rep that made sure I was getting what I wanted. Def recommend.
Shelby Parker was great! Polite and knowledgeable service guys. They allowed me to bring my well behaved puppy in for socialization!
Excellent customer service. I always enjoy talking to the Shelby Parker. We have had 6 Subaru all purchased from Lou Fusz.
I had the best experience buying my new Subaru at Lou Fuze Sabaru from "Nacho". He was very kind, very patient and did great followup! I feel I'm in good hands with this dealership!
Chuck Molloy is a great down to Earth salesman. Loved chatting with him while working on our purchase of the used Volvo SUV we bought from Lou Fusz Subaru. We came in from out of town to purchase and the experience was great mostly due to Chuck and the others great Midwest hospitality.
Excellent customer service! Salesperson Dan Lippert is exceptional meeting the customer's needs! Great attention to detail and providing excellent customer service to the customer.
Excellent customer service! Salesperson Dan Lippert is exceptional meeting the customer's needs! Great attention to detail and providing excellent customer service to the customer.
Everyone at the dealership was friendly and helpful. I never felt pressured when just looking or when buying the car. I hate having to shop/buy a car but Chris Johnson made it relaxing and fun.
Best car buying experience I've ever had in my entire life! Haris Caus, my salesman, and his Fusz team are the best! I'd reccomend this dealership to anyone.
Buying my car from Lou Fusz Subaru was nothing short of incredible. My salesman Haris Caus was great! He made me feel so comfortable. We connected immediately. It was like talking to the best of friends. Both Haris and his Fusz team went above and beyond my wildest expectations. I can't imagine being any happier with my experience there.I would reccomend this dealership to anyone.
Chris is frickin ' awesome.
I bought a 2016 Forester here and they bent over backwards to help me. Chris was the best salesperson! I lived my transaction.
I want to totally recommend Lou Fusz Subaru to everyone looking to purchase a new or used car. I had the best experience and am very happy with the vehicle I purchased. When anyone is looking to purchase a vehicle, I suggest you ask for Paul Lucero as a salesman at Lou Fusz Subaru. He is very knowledgeable of Subaru vehicles and made sure I was comfortable with the car I was purchasing. He then took the time to explain everything about the car before I left the dealership. I feel this was the best service I have ever had ...
I just purchased a Subaru Forester from Lou Fusz Subaru in St. Louis, and I am so happy I chose Subaru as well as choosing Lou Fusz. I received the best service that I have ever received in my entire adult life when buying a car. Paul Lucero was incredibly knowledgeable about Subaru vehicles and helped me choose something that I was totally comfortable driving. He took the time to go over every aspect of the car ensuring that I understood everything before leaving the dealership. I will recommend Lou Fusz Subaru to everyone I know looking to buy a ...
I had the best car buying experience with Lou Fusz Subaru! Chris Johnson was the best! He explained everything to me about the whole buying experience! I will recommend him to everyone!
Lou Fusz Subaru was the easiest and best car purchasing experience. Chuck and the other staff were friendly and knowledgeable and made the experience that much better. Will be returning for our future purchases.
Mr. Randy Page is Santa Claus! I wanted a Subaru Crosstrek for Christmas, and he ensured my wish came true. This was my third time car buying and I truly look forward to more business w/Randy.
Mr. Randy Page is Santa Claus! I wanted a Subaru Crosstrek for Christmas, and he ensure my wish came true. This was my third time car buying, and I will do more business with Randy. Randy truly deserves to be recognized for his customer service because my wife was thought he was better than other local dealerships.
The staffs here are very friendly and welcoming. Ignacio Gomez was my salesman and he is awesome! He made the trading-in process easy to understand and hassle free. Brian Vescovo is also great in explaining the financial aspect and made the buying experience fast and uncomplicated. Overall, I highly recommend Lou Fusz!
Chuck was great to work with for my first car purchase. He was super knowledgeable about all the options and went above and beyond to make it possible for us to take it off the lot the day we came in.
The online process of scheduling service for my vehicle was quick and easy + the super-hospitable, courteous, and knowledgeable customer service provided on-site by Matt Woodson was outstanding.
First time at Lou Fusz Subaru. Great customer service, Shelby Parker was my service attendant and did a fantastic job engaging in small talk and making me feel welcome.
Courteous, timely, great customer service, convenient part availability, cost saving remanufactured part availability made the overall experience satisfactory. From the initial phone call to the dealership letting them know we were being towed and on our way through the post experience follow up from Shelby Parker, overall positive experience.
Paul Lucero was our salesman. My wife took our 2017 in to be worked on and decided to look into buying a new car. Well it would be awhile to get a new one had to be ordered so she didn’t want to wait so Paul was extremely helpful to her finding her the perfect used Subaru Forester. It’s got everything she wanted and then some. Paul was not pushy. He was very helpful and very nice and he went out of his way in the freezing cold to teach my wife everything about her new car. I sure ...
Five stars as always for Lou Fusz Subaru! From the time I made the appointment with Liz, until I got the call that my wife's car was done. Incredible service! A big shout out to Liz for her expert knowledge and outstanding customer service! And to Matt, our Service Advisor, outstanding customer service from him as well! These two rocked it as they always do! I would give Lou Fusz and the team their TEN stars if I could. Thanks again for always taking such great care of us!
I took my 2019 Subaru Forester to this dealer. It was having problems starting, requiring me to jump the battery three times in the last year. Shelby Parker discovered that the battery was defective and replaced it. He also ran a diagnostic on the computer to check for other problems. Shelby kept me informed throughout the process. When I got the Forester back it had also been washed.
Our salesperson, Dan, was straightforward and to the point. Great communication throughout the entire process.
I purchased my 2018 Subaru Forester from Lou Fusz Subaru St Louis in the fall of 2018. All of my routine service has been performed at the service department since then. I have always worked with Brian Eaton and Daniel Welby as service writers. They are courteous, efficient, and informative. My mileage is not typical for period of ownership and they have been excellent at adjusting the standard service schedule. They have both deferred some services as not yet needed and suggested others. The Fusz dealership along with Brian and Daniel have my respect. I will be seeing them in about six ...
Tyler Declue was very helpful. He guided me through the process of ordering the vehicle I wanted, and he kept me informed during the long wait for it.
Friendly and Professional. Shelby Parker helped me and I was surprised he knew my requirement before I ask. I have a great experience in here. Btw, the snack is good in the waiting room. :)))
On time. Professional. Price appropriate for work. Helped me with a semi emergent problem. Would use again . Shelby -customer relations and Matt in service just great!
Friendly, responsive, knowledgeable… from the moment I walked through the door until I left, I was welcomed.
Tyler Declue was very easy to work with and quick to make sure I was getting what I wanted.
Dan Lippert was my salesman and he was very knowledgeable and a pleasure to work with. I'm so grateful for all his help. Thank you Dan
I was impressed with Dan Lippert's work in the sales role. I came trying to figure out what type of car I wanted. He listed to what I was looking for and suggested I try a used car. I had no intention of buying it, and didn't, but it helped me narrow down to exactly what I was looking for much faster than I would have without his guidance. It was great to work with someone who could figure out how to help me make a good decision I'll be happy with for years to come.
Everyone was great. Dan was a pleasure to work with. He never made me feel pressured to buy and when I did decide 2 days later to buy he made sure I was well taken care of. He made the process of buying my new ‘22 wrx easy!
This is the 3rd car I have had. I have dealt with many dealers in Washington, Missouri and Massachusets, and Lou Fusz staff are really the best. Kate is the Internet sales consultant who has been very honest with prices and she offered down-to-earth quotes. She is also very patient with all my inquiries. Tyler followed up with the sales order for the past 2 months and has always been responsive with all my inquiries and clarifications on the production progress. Paul handled my car pick-up process and even spent extra 30 mins in my car to explain all the upgrades and ...
This is the 3rd car I have had. I have dealt with many dealers in Washington, Missouri and Massachusets, and Lou Fusz staff are really the best. Kate is the Internet sales consultant who has been very honest with prices and she offered down-to-earth quotes. She is also very patient with all my inquiries. Tyler followed up with the sales order for the past 2 months and has always been responsive with all my inquiries and clarifications on the production progress. Paul handled my car pick-up process and even spent extra 30 mins in my car to explain all the upgrades and ...
Paul Lucero and Brian Vescovo made the car buying process easy and efficient for us.
Paul Lucero and Brian Vescovo made the car buying process easy and efficient for us.
It's a very nice, clean, friendly place. Everyone worked to make it an easy, informed experience. Chuck Malloy was very thorough in his demonstration of my Crosstrek.
My wife and I recently worked with Ignacio Gomez, our Salesman at Lou Fusz Subaru, during the process of picking out our latest Subaru. Ignacio Gomez is always professional, assistive, and he always makes sure that all the details are taken care of. The entire staff at Lou Fusz Subaru is always helpful, and I would suggest them to everyone for their new car purchases.
Excellent and professional service and it was one of the cleanest facilities I’ve ever been in.
My wife and I recently worked with Ignacio Gomez, our Salesman at Lou Fusz Subaru, during the process of picking out our latest Subaru. Ignacio Gomez is always professional, assistive, and he always makes sure that all the details are taken care of. The entire staff at Lou Fusz Subaru is always helpful, and I would suggest them to everyone for their new car purchases.
Excellent and professional service and it was one of the cleanest facilities I’ve ever been in.
My certified sales man is Dave Blanke, he helped me through the process of building my subaru to picking up my vehicle. He sent weekly text messages to keep me update. I looked forward to those weekly messages. After picking up my car, he still stays in contact. I know if I ever need his help with something he will be there for me. I've never had that with any other car dealer. Thank you Dave Blanke for being and outstanding sales man.
This Subaru location is friendly, fast, and efficient. They've serviced my vehicle multiple times and have always done a great job. In my opinion, they have fair prices and will be honest about your cars' needs. I travel for work, so I'm on the road quite a bit. Following the factory recommended maintenance schedule has kept my car still running like new. That's also thanks to the great Subaru service centers that I have visited all across the country and the awesome people involved with my car's care. I will definitely keep visiting them in the ...
This Subaru location is friendly, fast, and efficient. They've serviced my vehicle multiple times and have always done a great job. In my opinion, they have fair prices and will be honest about your cars' needs. I travel for work, so I'm on the road quite a bit. Following the factory recommended maintenance schedule has kept my car still running like new. That's also thanks to the great Subaru service centers that I have visited all across the country and the awesome people involved with my car's care. I will definitely keep visiting them in the ...
Chris was great! They helped me even though I was only shopping for a used vehicle. They were patient and extremely helpful! I am a patron for life!
Chris and Richard were super helpful, not pushy and very patient. They answered my questions and Chris even took the time to make sure I was comfortable in my new car before driving off the lot.
We have been using Lou Fusz Subaru for 17 + years. This location always offers the best technical and customer services. Thank you.
Haris Caus was very pleasant to work with and is very responsive.
Good dealership, friendly staff and Chuck Molloy was very helpful with recommendations on the car to make sure I'm happy and have the best with my purchase.
Provide great service and helpful with all my questions regarding my new car order and even after I bought my car they're still helping me figuring out my settings.
Dan did a great job keeping me informed about the vehicle delivery. His professional customer service was very much appreciated throughout the process.
The website is fantastic they're up front about pricing. That makes it so much easier to choose a vehicle that is right for you right away. I purchased a car here yesterday and Randy Page worked with me from the minute I walked in the door to the minute I left the lot. He even helped me unpack my car and my car seat! I highly recommend this dealership as well as Randy Page.
Excellent service with Shelby Parker being most helpful!
Easy to deal with, comfortable with amenities in the waiting room. Pleasant experience. Limited customer parking.
We bought our first Subaru from Lou Fusz and Paul was our salesman. He did a great job and was very pleasant. We had need of another car so we came to Lou Fusz Subaru again and asked for Paul. Once again he helped us find the right Subaru. I love it! Paul is a very considerate salesman and I will definitely come back when and if the need arises.
was a painless process and love how we were treated like family. my kids were treated well and as any parent knows trying to my a car with kids in tow is not easy. they made it an enjoyable process for the kids too and were all happy
we were there as a family to buy our new crosstrek and the way we were all treated like family my children even enjoyed the process too. I could have asked for a better buying experience. I would definitely send business their way. Tyler was very sweet to my kids and patient. I don't think he left anything unanswered during our buying process. I look forward to continuing business
Oct 20, 2022 Fantastic and fun working with Chuck Molloy our sales rep. He was so patient with us and talked to us in plain English. He kept us updated on details of when to expect my Outback.
Have been a Lou Fusz customer since 2003 and have purchased several cars from Chuck. Never disappointed with the experience.
Shelby Parker is awesome 👏 and I wouldn’t choose any other Subaru dealership because Lou Fuze Subaru has won me over on my car buying experience and on the Service they provide as we are a military family and always moving and it isn’t always easy trying to have new relationships this Subaru dealership by far beats Acura, BMW, and Lexus! I am glad we got rid of my Acura! I was going to get a BMW or Lexus and we never owned a Subaru until now and I swear it’s one of the best choices we did ...
Chuck at Lou Fusz was great and got us through the process of ordering a new car with ease and no pressure.
Fantastic and fun working with Chuck Molloy our sales rep. He was so patient with us and talked to us in plain English. He kept us updated on details of when to expect my Outback.
Dan Lippert did a great job finding us the car we were looking for. Recommend him / them.
Haris was great to work with and not pushy at all. This is my first Subaru and I would definitely say it was a great experience.
Dan Lippert was attentive, listened, good follow-up. Found me the car we were looking for. Definitely recommend.
We had a 2006 Subaru making a terrible sound and we feared the worst. Shelby Parker took care of us and the problem was fixed at a surprisingly low cost.
Scheduling service was fast and easy. Didn't have to wait weeks for an appointment. I was able to get in for service in one day!! I will definitely be back! Thank you Shelby Parker for a great experience!
Chuck was patient & considerate. Highly recommend him & dealership. Good experience! And we got a great car to boot!
Great car buying experience. Ordered custom Subaru. Chris Johnson helped me in this process, kept me updated on order. Car came in before promised date, which was great. Very happy with vehicle and sales process.
Worked with Chris Johnson on custom order of new Subaru. Process was great, Chris kept me updated and when car came in patiently explained main features. No pressure sales experience and happy with vehicle.
Shelby was very nice and helpful setting up appointment to get my subaru checked out. And nick did a wonderful job getting my car into the techs and asked what was going on with my vehicle and listened to all my concerns. Didn't take to long to figure out the problem and fix it. I was bummed out about my car having an window issues and it took them less than 30 mins to get it back functioning like brand new I'm extremely satisfied and would recommend any fellow subaru owners to come to the creve coeur location.
Chuck Molloy was wonderful to work with. He is a friendly fellow who understood my needs and communicated all necessary info in a understandable way.
It was a awesome experience working with Tyler Declue @ Lou Fusz Subaru. One the best buying experience I had in my 30 plus years buying vehicles
We were so happy with our purchase and Ignacio was really helpful. He went through every details of the car before we drive home
Shelby was a great help and the service was outstanding. They said it was going to take 2 hours and it was done in 2 hours. Thanks LF service team
Chuck Malloy provided great customer service for us by keeping us well informed when our car was on order, when it was being built, shipped, and when it arrived at the dealership. He took the time to explain in detail how to operate our new car, and what resources are available in the future to continue learning how to use the car to its full potential.
Started right on time, finished early, quakity work, car was washed. Service coordinator Shelby was on top of it throughout. Excellent experience!
This is my second experience with the Lou Fusz Network, 2 different dealerships. I have been treated exceptionally at both. My salespersons, Joe Gufsterson and Haris Claus made the experience stress-free and comfortable. The finance departments at both dealerships were very helpful and informative.
Ignacio was an absolute pleasure to work with and made the car buying process quick, seamless and painless. If I ever need another Subaru or know a friend who is looking to buy a Subaru I will be sending them straight to Ignacio. The sales manager Brian was also a pleasure to work with and was super helpful along the entire process.
Ignacio was an absolute pleasure to work with and made the car buying process quick, seamless and painless. If I ever need another Subaru or know a friend who is looking to buy a Subaru I will be sending them straight to Ignacio. The sales manager Brian was also a pleasure to work with and was super helpful along the entire process.
We are from Portland OR currently on a cross country road trip in our Subaru Ascent. We are long time Subaru lovers, this is our 5th subie and our 2nd Ascent. While we were in St. Louis we got a nail in our tire. In Portland there’s about 8 different Subaru dealerships, so we were a little concerned when we only saw a couple of options in St Louis. But to our pleasant surprise Lou Fusz Subaru was able to get us in first thing the next morning. Our service advisor was Nicholas Davis. He was phenomenal. Very friendly and ...
Everyone was very helpful, patent and professional—they answered all of our questions and it was a very pleasant experience.